The Fred Factor

Passion in your Work Life We hear a lot about relationship building and how to be successful in today’s workforce we need to foster and build relationships. The dictionary definition of relationship “the way in which two or more concepts, objects, or people are connected, or the state of being connected.” I recently read the book The Fred Factor by …

Dynamic Resumes

  In today’s digital world with most job applications online the first challenge is to get your resumes past the robots where human eyes will then see it. Resumes trends change quickly and it is important to stay up to date with the trends regardless if you are currently seeking a new position. Most employers want a quick snapshot of …

Remembering Names

  One of the best ways to make a favorable impression is to remember people’s names. Relationship building and connecting with people is essential in all jobs and industries. We have all done it, we have all blanked on someone name, and this causes great embarrassment and makes us uncomfortable. When you remember someone’s name, it shows them that they …

Is Everyone a Leader?

When geese fly south for the winter, they fly in the V formation. The geese set the course and when the lead goose tires, it will fall back and another goose will take the lead. An interesting fact is that each goose when they flap their wings, they create an updraft for the goose behind them, making the flight easier …

How to Find Qualified Employees

  How do businesses find qualified employees in today’s tight job market? In previous segments, we have discussed tips for employers on how to attract employees and job search tips. In my conversations with various local businesses they still say it is difficult to find qualified candidates. Qualified employees are key to a business running smoothly and efficiently. Sports teams …

The Importance of Training in the Workplace

  Do you remember your first job? Were you trained or just thrown into the task(s) at hand? I remember my first job was at a bakery in downtown Calgary. One day the boss asked me to make coffee. When I asked him how to do that, he gave me a look of disbelief. It made me feel stupid, but …

Positive Attitude in the Workplace

Our attitude affects our relationships, happiness, lifestyle and, success. A positive attitude is what your co-workers and customers will pick up on, whether it is face to face or over the telephone. Customers always want the best experience possible and they will judge your business on how easy and pleasant it is to do business with you. In a book …

Revenue vs Growth

  Starting and owning a business can be exciting and terrifying for anyone. Profit, Revenue, Growth. Do these terms all mean the same thing? If not, what is there a difference? Yes, there is a difference, Profit, Revenue and Growth are not the same things.  To be successful and remain in business, both revenue and growth are important. Revenue Focus: …

Conflict Resolution

  Conflict happens in all areas of our lives. Conflict occurs whenever there are people with different expectations. Just about every workplace conflict stems from two common starting points: Poor communication and the inability to control one’s emotions. As leaders, you need to embrace that conflict will occur. I knew someone who reminded me of the Ostrich when conflict or …

Increasing Confidence in the Workplace

Can you think of a time when you lacked confidence in the workplace? We have all had them. It might be a lack of confidence when you started a new job, or when you had responsibility but no authority to solve the problem. Have you worked in a toxic team environment? Are you a perfectionist and too hard on yourself? …