But I am not a Leader…

By Cheryl Viola, Executive Director Today we hear the term “influencer”, but what does that mean? In the world of social media, it means that these people have enough followers that they have to power to affect purchasing decisions. We have had influencers in society for decades, before social media they were and still are actors, singers, and athletes, any …

Customer Service

We can all get complacent in our jobs. I had many discussions this week with customer service and we need reminders to be sure that we are always bringing our A-game and giving the best customer service both internally and externally.

Becoming Your Best Self

By: Cheryl Viola, MBA, Executive Director Becoming your best self requires stretching yourself, trying new things, and breaking free from your comfort zone. Here is the best part. You are AMAZING! You can accomplish great things. Do not compare yourself to others, because you are unique and what you contribute will be different than the person next to you. The …

10.02.2020

Cowboys & Candlelight Rescheduled Annual Banquet & Fundraiser Auction

Service-based Leadership

Many of the leadership books I have read are written by former military and CIA people. The one thing they all say that corporate America leaders are not taught is service-based leadership. In the military the main theme taught in boot camp, is not the hard-physical work, yes that is component but each person learns to rely on their teammates, …

Accountability in the Workplace

Accountability in the workplace means that all employees are responsible for their actions, behaviors, performance, and decisions. It increases commitment to work and employee morale which leads to higher performance. The challenge is that in today’s culture it the norm to pass the buck. Blaming someone else when things go wrong in the workplace or our lives has become culturally …